Collecting a Credential
Introduction
Once your identity or business verification is complete, you will receive a verifiable credential issued through OnePass Credentials. This credential will be stored in your holder wallet, allowing you to use it for secure and instant verification when needed.
This guide provides step-by-step instructions on how to collect and store your credential securely.
Prerequisites
Before collecting your credential, ensure you have:
✔️ A compatible holder wallet installed (e.g., Talao Wallet or Walt.id Wallet ).
✔️ Completed the verification process with the issuing organization.
✔️ Received a notification that your credential is ready for download.
Refer to the Choosing a Wallet guide to select a suitable holder wallet for storing your credentials.
Step-by-Step Guide to Collecting Your Credential
Receive the Credential Notification
Once your credential is issued, you will receive a message containing:
- A download link to retrieve your credential.
- A PIN code for secure access.
Open the Claiming Link
- Click the link provided in the message to access your credential.
- Enter the PIN code when prompted to unlock the credential.
Store the Credential in Your Holder Wallet
- Open your holder wallet (Talao Wallet or Walt.id Wallet).
- Scan the QR code displayed on the credential download page or follow the in-app steps to import the credential.
- Confirm the import and securely store the credential in your wallet.
For Walt.id Wallet Users:
Instead of scanning a QR code, you may need to copy and paste the credential download link directly into your wallet.
Verifying That Your Credential Is Stored
After storing your credential, you can check its status in your wallet:
Open your wallet and navigate to the credentials section
Confirm that the new credential appears in your list of stored credentials
Check the credential details to ensure all information is correct
Using Your Credential
Once added to your wallet, you can use it for seamless verification.
✔️ Authenticate & Verify Your Identity – Log in to services without passwords.
✔️ Share Selectively – Prove specific details without exposing unnecessary personal data.
✔️ Present the Credential for Verification – Share it with employers, institutions, or service providers using QR code or secure transfer.
Troubleshooting & FAQs
What if my credential does not appear in my wallet?
🔹 Ensure you followed the correct import process (QR scan or link copy-paste).
🔹 Check if your wallet is up to date with the latest version.
🔹 Contact OnePass Support for assistance.
What happens if I lose my wallet or change devices?
🔹 Most wallets offer a backup and recovery option. Ensure you have secured your recovery phrase or backup file.
Can I revoke or update my credential?
🔹 Depending on the issuer’s policies, credentials may be revocable or updatable if circumstances change. Check with the credential issuer or within your wallet settings.
Conclusion
Collecting your credential is a simple and secure process that allows you to manage your verified identity effortlessly. By using a compatible holder wallet, you can safely store your credential, share it when needed, and verify your identity without relying on centralized databases.
Next Steps:
🔹 Ensure your credential is securely stored in your wallet.
🔹 Explore how to use it for identity verification and authentication in various applications.
Need Help? Contact the OnePass Support Team for assistance with collecting and using your credentials.